Six people have been taken to hospital after a fire in New Addington that was caused by an e-bike.

London Fire Brigade was called to a three-storey building made up of a shop with homes above on Central Parade at 11.59pm on Sunday evening.

Most of the first floor of the maisonette and half of the second floor of the maisonette were damaged by fire.

A staircase between the first and second floors was destroyed by fire.

A man, woman and four children were all taken to hospital by London Ambulance Service crews suffering from smoke inhalation.

Four fire engines and around 25 firefighters from Addington, Biggin Hill and Woodside fire stations attended the scene.

The fire was extinguished by 1.28am.

The fire is being treated as accidental and is believed to have been caused by the failure of lithium batteries on a converted e-bike.

E-bike advice from London Fire Brigade

A London Fire Brigade spokesperson said: "E-bikes and e-scooters can be a fun and sustainable way of getting around London but the stark reality is that some of these vehicles are proving to be incredibly dangerous if they are not used safely.

“We encourage people to follow our top tips on how to store and charge their e-bikes and e-scooters safely.

"Converting pedal bikes into e-bikes using DIY kits bought online can be very dangerous.

“They can pose a higher risk of fire. Get a professional or competent person to carry out the conversion and make sure to buy a battery from a reputable seller and that it is not second-hand. 

"It’s important to make sure the batteries and chargers you’re purchasing for the bike is from a reputable seller. 

“At this time, there is not the same level of regulation of products for e-bikes and e-scooters sold via online marketplaces or auction sites when compared to high street shops, so we cannot be confident that products meet the correct safety standard."

Lithium batteries store a significant amount of energy in a very small space and are much more powerful compared to other types of batteries.

If that energy is released in an uncontrolled way, then a fire or explosion may result. If there is overheating, crushing, penetrating or overcharging, then a fault can occur within damaged battery cells which may cause the battery to catch fire and/or explode.

The spokesperson added: "Lithium batteries are susceptible to failure if incorrect chargers are used, so it’s important to always use the correct charger for the product and buy an official one from a reputable seller.

“You should also unplug your charger when you have finished using it and we would advise not to leave it unattended or charging while people are asleep.

"Try to ensure they are not getting knocked around while in use or while being carried as spares as this can increase the chance of damage to cells."

Safety tips for e-bike and e-scooter users to follow

Never block your escape route with anything, including e-bikes and e-scooters. Store them somewhere away from a main through route. Our advice is to store these items in a safe external location if possible, such as a garage or a shed. 

Always use the correct charger, otherwise the risk of fire increases, and buy an official one from a reputable seller. 

Do not attempt to modify or tamper with your battery. Always follow the manufacturer’s instructions. 

Converting pedal bikes into e-bikes using DIY kits bought online can be very dangerous. They can pose a higher risk of fire. Get a professional or competent person to carry out the conversion and make sure to buy a battery from a reputable seller and that it is not second-hand. 

Check your battery and charger meets UK safety standards.  We have particular concern where batteries have been purchased from online marketplaces and when they've been sourced on the internet, which may not meet the correct safety standards.  Consumers buying any product can check that the item displays a UKCA or CE mark that ensures that the products meet UK and EU safety, health or environmental requirements. If buying online, buy from a UK supplier.

Watch out for signs that the battery or charger aren’t working as they should – e.g. if the battery is hot to the touch or has changed shape.

Do not try and tackle the fire yourself. Get away safely and call 999.