Network Rail has issued a statement following the closure of the lifts at Catford Station - less than a month after they opened.
As part of the Government’s nationwide railway Access for All strategy, Catford Station has undergone improvement works, which began in January 2022.
The works included the installation of a link-bridge, two new lifts and the installation of new CCTV cameras.
The lifts opened last month following 11 months of work. However after opening for a “few days”, according to one local, the lifts have stopped working.
Catford station user Sean Ryan said: “I'm angry that the lifts at Catford are still not in use, as a disabled person who keeps seeing inclusion being used by train companies in their advertising.
“To have these built nearly a year ago and be used for just a few days before breaking doesn’t feel like we are being included.”
In a statement, Network Rail apologised to passengers and added that it was working to repair the lifts.
A Network Rail spokesperson said: “We’re sorry to any passengers affected by the broken lift on Platform one at Catford station.
“We’re working closely with our contractors to make the necessary repairs so the lift can reopen as quickly as possible.
“We’re grateful to passengers for their patience during this time.”
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