Andrew Garfield and "Batkid" were apparently "equally upset" after their segment was cut from the Oscars ceremony.
The Spider-Man actor was due to take to the stage at the ceremony on March 2 with Miles Scott, aka Batkid, a five-year-old boy who is recovering from lymphoblastic leukaemia, but the piece was cut.
There had been a report that suggested Andrew stormed out of rehearsals for the piece because he didn't like the script.
However, the Academy has explained that wasn't the case, saying that the nature of live shows means that sometimes segments have to be axed for "the logistics of production".
And the actor's representative Rupert Fowler told Us Weekly: "Here are the facts. In full collaboration with the Academy and the show writer, Andrew prepared a segment for the Oscars to honour Miles Scott as the true hero that he is. At some point overnight on Saturday/Sunday morning, it was decided by those running the show that the segment didn't work in the ceremony.
"They decided to pull it - Andrew and Miles were equally upset.
"The producers arranged for Miles and his family to visit Disneyland on Monday and Andrew drove down to visit them and to bring Miles a personal gift.
"Andrew did the right thing for Batkid and anyone saying otherwise is flat out lying."