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Watford want to create supporter feedback panels to help make 'improvements across the club'
6:00am Wednesday 30th October 2013 in Latest Sport
Watford CEO Scott Duxbury insists fans will play an active role in "improvements across the club" by completing an online survey with the aim of setting up supporter feedback panels.
All Hornets fans with a valid email address on their database record will be sent a survey containing a handful of questions, based on issues off the pitch, over the next couple of weeks.
The results of the survey will be discussed within the club with a view to forming 'targeted and focused' supporter feedback panels.
These panels, which will occur in both a face-to-face and online environment, will have the aim of delivering improvements to fans both on matchdays and non-matchdays.
Duxbury said: "This is not a box-ticking exercise; this is about getting our supporters very closely involved in driving developments and improvements across the club.
"Hearing about what is good and what can be better is key; we strive to do our best and we want to know how this can be delivered for the direct benefit of our supporters, whose interactions with us are many and varied."
He added: "We cannot presume to know everything that we could be considering doing in terms of ensuring Watford FC is a club that remains something everyone is proud of, so there really is no better way to drive continual improvement than for it to be shaped by supporters themselves."
The club looks unlikely to do the annual Fans' Forum but they do plan to hold several At Your Place’ evenings, where fans will get the chance to meet management at a local community venue.
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