A pensioner said she was left "gobsmacked" after being told she was too old to receive treatment for a head injury at Ashford 24 Hour Walk-In Centre.

Christine Preuth, 72, of Keywood Avenue, Sunbury, was making her daily trip to the shops on Beechwood Avenue when she tripped and fell on the pavement.

Bleeding from the head and concerned she may be suffering from concussion, she went to the centre for a check up.

But the check up was cut short when another nurse said she was not able to received full treatment because she was over 65 and her complaint was a head injury.

Ms Preuth said: "I was gobsmacked. I was with a friend who could not believe what had happened. I was in a state.

"Ashford have always been brilliant in the past and the nurses do a great job, but I cannot believe they could not treat me because I was over a certain age and because of the bang to my head. I was also sent away with no alternative information, it was ridiculous."

Ashford and St Peter's Hospital Trust said it did observe Ms Preuth's injuries in line with the National Institute of Clinical Excellence (NICE) guidelines and were satisfied the injuries posed no risk.

A spokesman said: "Any patient over 65 with a head injury is advised they may choose to go to an A&E department for assessment, but this does not mean patients over 65 cannot be treated for minor head injuries at a walk-in centre."

Ms Preuth is also taking up a complaint with Surrey County Council, after claiming the pavement she fell over was protruding out.