St Helier Hospital food given clean bill of health in national survey

SUTT GREEN St Helier Hospital food given clean bill of health in national survey

SUTT GREEN St Helier Hospital food given clean bill of health in national survey

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St Helier Hospital is in “in the middle range” for food quality in England, according to a study of hospitals in England.

Overall, St Helier was given a ranking of 699 out of 1,258 institutions where data was available.

As part of the 2014 Patient-Led Assessments of the Care Environment programme, teams of assessors visited every hospital and tasted the food on a sample of wards.

After sampling every item of offer, they rated it for taste, temperature, texture and how well it was served.

Their views were brought together in a single percentage score.

St Helier’s score of 93.79 per cent for food quality compares with 85.86 per cent at nearby Croydon University Hospital, which was ranked 1,061.

This is despite Croydon Health Services NHS Trust spending £10.90 on food per patient per day compared to £10.02 at St Helier.

St Helier Hospital scored 86.24 per cent for food choice, also placing it “in the middle range”, according to data released by NHS England.

Trevor Fitzgerald, Director of Estates, Facilities and Capital Projects for the Trust, said:

“We are pleased to see all of the encouraging feedback we have received from our patients as part of the assessment developed by the Health & Social Care Information Centre. 

“Patient meals are something currently under scrutiny on a national level, so it is particularly encouraging to note that we have consistently been rated strongly for the food served at our hospitals.

“We continually strive for improvement in every aspect of our patients’ care, and the food served at our hospitals is no different; as of October, our catering company Mitie will be launching a new seasonal menu developed in collaboration with the Trust’s dieticians that will continue to accommodate all of our patients’ requirements. 


“Mitie will also be giving members of the public a stronger idea of our patient food at our Annual Public Meeting. This event will take place on Monday September 15, and we would like to encourage anyone interested in the Trust’s development to attend.”

Comments (6)

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1:00pm Fri 5 Sep 14

PeterM says...

This is in stark contrast with my personal experience over the past 25 years.

When my wife was in St Helier with my two children the food was so inedible I was forced to bring her in takeaways. On her first day in hospital she had no evening meal because she hadn't ordered anything the day before. Yes she was told that.

When another family member was recently an in-patient, once again we had to bring in extra food because the portion sizes were so small, as well as the hot meals being tepid when they were served up.
This is in stark contrast with my personal experience over the past 25 years. When my wife was in St Helier with my two children the food was so inedible I was forced to bring her in takeaways. On her first day in hospital she had no evening meal because she hadn't ordered anything the day before. Yes she was told that. When another family member was recently an in-patient, once again we had to bring in extra food because the portion sizes were so small, as well as the hot meals being tepid when they were served up. PeterM
  • Score: 0

6:32pm Fri 5 Sep 14

cicero35 says...

Dreadful place no Florence Nightingales there, just uncaring rudness, fear if I ever have to go back there.
Dreadful place no Florence Nightingales there, just uncaring rudness, fear if I ever have to go back there. cicero35
  • Score: -3

7:00pm Fri 5 Sep 14

PeterM says...

cicero35 wrote:
Dreadful place no Florence Nightingales there, just uncaring rudness, fear if I ever have to go back there.
I have to disagree with you on this point.

In the 40+ years that I've used St Helier the nursing staff have been very good. Never had a problem, it's just the food that lets it down.
[quote][p][bold]cicero35[/bold] wrote: Dreadful place no Florence Nightingales there, just uncaring rudness, fear if I ever have to go back there.[/p][/quote]I have to disagree with you on this point. In the 40+ years that I've used St Helier the nursing staff have been very good. Never had a problem, it's just the food that lets it down. PeterM
  • Score: 4

8:00pm Sat 6 Sep 14

Noddyblanket says...

Just been in there for 6 days myself. Staff were great, food was fine. No complaints here -I wasn't expecting micehlin star quality! Toast and cereals for breakfast, the chicken with veg and roast potatoes for lunch and a sandwich and strawberry mousse for supper. Can't grumble. Gees first world problems for some eh!
Just been in there for 6 days myself. Staff were great, food was fine. No complaints here -I wasn't expecting micehlin star quality! Toast and cereals for breakfast, the chicken with veg and roast potatoes for lunch and a sandwich and strawberry mousse for supper. Can't grumble. Gees first world problems for some eh! Noddyblanket
  • Score: 0

1:29pm Tue 9 Sep 14

Mike Duckett says...

You are quite wrong in the cost of food at the hospitals these represent the total cost of catering which includes staffing and overheads the actual cost of the food is near £4/5 per head which is the national average
You are quite wrong in the cost of food at the hospitals these represent the total cost of catering which includes staffing and overheads the actual cost of the food is near £4/5 per head which is the national average Mike Duckett
  • Score: 0

4:18pm Sat 13 Sep 14

A Bevan says...

How much does anyone think patients' meals will cost when NHS has been totally privatised? How much does anyone expect to be awarded if they try to sue an LLC (Limited Liability Company) caterer for giving them food poisoning? All hospital services should be provide in-house, at cost and overseen by suitably qualified publicly accountable staff.
How much does anyone think patients' meals will cost when NHS has been totally privatised? How much does anyone expect to be awarded if they try to sue an LLC (Limited Liability Company) caterer for giving them food poisoning? All hospital services should be provide in-house, at cost and overseen by suitably qualified publicly accountable staff. A Bevan
  • Score: 0

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