Passport Office crisis puts holiday in doubt for Walthamstow family

Passport crisis threatens family's holiday

Passport crisis threatens family's holiday

First published in News
Last updated
This Is Local London: Photograph of the Author by , Reporter

A family could be set to spend their summer holiday apart this year because of the ongoing crisis at the Passport Office.

As many as 25,000 people are reported to be stuck in a ‘backlog’ of applicants with hundreds missing out on holidays and even family weddings.

The Roche family from Walthamstow have already waited eight weeks for their daughter’s passport.

In May Clare Roche booked a trip to Portugal for her and her family. She also sent off an application for her daughter’s first passport.

However, not only has it not yet arrived, the documents she sent have been lost.

The 40-year-old of Turner Road said that she is extremely frustrated with the process with three weeks until they are due to fly.

She said: “You can’t talk to anyone and they can’t talk to each other, they say they can only email.

“It’s madness.”

For more on this story see next week's Waltham Forest Guardian and Chingford Guardian - out Thursday.

Comments (6)

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9:53am Sat 12 Jul 14

Villagecranberry says...

If they had planned ahead it would not be a problem.
If they had planned ahead it would not be a problem. Villagecranberry
  • Score: -2

10:02am Sat 12 Jul 14

spy_in_the sky says...

It clearly says when applying for a passport "Don’t book travel until you have a valid passport - doing so is at your own risk" she took the risk and it didn't pay off
It clearly says when applying for a passport "Don’t book travel until you have a valid passport - doing so is at your own risk" she took the risk and it didn't pay off spy_in_the sky
  • Score: 7

9:07pm Sat 12 Jul 14

Villagecranberry says...

spy_in_the sky wrote:
It clearly says when applying for a passport "Don’t book travel until you have a valid passport - doing so is at your own risk" she took the risk and it didn't pay off
Why would parents subject their kids to such riddicule? Only they will know,
[quote][p][bold]spy_in_the sky[/bold] wrote: It clearly says when applying for a passport "Don’t book travel until you have a valid passport - doing so is at your own risk" she took the risk and it didn't pay off[/p][/quote]Why would parents subject their kids to such riddicule? Only they will know, Villagecranberry
  • Score: -4

1:18pm Mon 14 Jul 14

jonny mash says...

This is another example of overbearing Brussels bureacracy. Up until the early 1990's it was possible to travel to continental Europe on a temporary 1 year passport but this was banned by M Delors and his colleagues. Mr Roche should be looking forward to sitting back by the pool with a nice cold beverage rather than having to deal with all this stress
This is another example of overbearing Brussels bureacracy. Up until the early 1990's it was possible to travel to continental Europe on a temporary 1 year passport but this was banned by M Delors and his colleagues. Mr Roche should be looking forward to sitting back by the pool with a nice cold beverage rather than having to deal with all this stress jonny mash
  • Score: 0

6:01pm Mon 14 Jul 14

stickmanny says...

Nonsense from you Cornbeefur as usual. This is an example of the Coalition's inability to run a department properly
Nonsense from you Cornbeefur as usual. This is an example of the Coalition's inability to run a department properly stickmanny
  • Score: 1

11:31am Tue 15 Jul 14

jonny mash says...

stickmanny wrote:
Nonsense from you Cornbeefur as usual. This is an example of the Coalition's inability to run a department properly
If the civil servants in the passport office spent less time on the picket line and more time securing photographs in to those little red books this problem would not have happened in the first place. I'm sure when Mr and Mrs Roche return from their well deserved holiday they will petition their local MP (The Rt Hon Dr Stella Creasey) to ban strike action
[quote][p][bold]stickmanny[/bold] wrote: Nonsense from you Cornbeefur as usual. This is an example of the Coalition's inability to run a department properly[/p][/quote]If the civil servants in the passport office spent less time on the picket line and more time securing photographs in to those little red books this problem would not have happened in the first place. I'm sure when Mr and Mrs Roche return from their well deserved holiday they will petition their local MP (The Rt Hon Dr Stella Creasey) to ban strike action jonny mash
  • Score: 0

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