Epsom and St Helier Hospital cleaners and porters threaten walkout after outsourcing firm Mitie fail to pay them

This Is Local London: Epsom and St Helier Hospital has had a contract with Mitie since June 1 Epsom and St Helier Hospital has had a contract with Mitie since June 1

Hospital contract staff  were on the brink of a walkout last week, after their employer failed to pay them on time.

Cleaners and porters at the Epsom and St Helier Hospital site in Carshalton were still yet to receive their wages a week after they were due.

The employees work for firm Mitie, who have had a contract with the hospital since June 1.

The staff, many of whom work 11-hour days, were due to get their first pay cheque on June 20, but a week later the money had still not landed in their accounts.

Lynda Berry from Sutton is employed by Mitie as a hospital porter.

She said: "I think it is terrible. We all have mortgages, we have families to support and money we have to pay out.

"Have they considered that some of us might have now incurred bank charges?

"The company will not even explain, how can they justify not paying us?"

Mitie finally dished out the wages after processing the payments on Friday.

A Mitie spokesperson cited a technical fault for the problem, but declined to provide any further information when pressed.

A statement from the company read: "We apologise to the staff who were affected by a delay in payment owing to a technical fault.

"We can confirm that their payments are being processed today."

Comments (5)

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3:48pm Tue 1 Jul 14

Michael Pantlin says...

An appalling start for the new menagement; they should be made to pay compensation.
An appalling start for the new menagement; they should be made to pay compensation. Michael Pantlin
  • Score: 8

2:11pm Wed 2 Jul 14

Georgia Lewis says...

Another example of disastrous outsourcing to companies that only care about profits...
Another example of disastrous outsourcing to companies that only care about profits... Georgia Lewis
  • Score: 4

5:19pm Thu 3 Jul 14

Pippa Maslin says...

I'd encourage people to look at Mitie's website. They describe themselves in the following way:

'There's a lot to know about us so let's start with the facts. We provide facilities, property and energy management for a wide range of public and private sector businesses. We’re a FTSE 250 business and have grown our revenue, profit and earnings per share for 25 consecutive years.

We work with a vast number of clients in every industry, delivering the broadest range of services that can be found in one place: from integrated facilities management, to property services, to energy management and much more.'

I think that the third sentence in their first paragraph says it all really.

EACH NHS HOSPITAL SHOULD HAVE ITS OWN CLEANING STAFF - NOT OUTSOURCED CLEANING STAFF!

MITIE HAS NO LOYALTY TO ST HELIER HOSPITAL!

Rant over...

for now.
I'd encourage people to look at Mitie's website. They describe themselves in the following way: 'There's a lot to know about us so let's start with the facts. We provide facilities, property and energy management for a wide range of public and private sector businesses. We’re a FTSE 250 business and have grown our revenue, profit and earnings per share for 25 consecutive years. We work with a vast number of clients in every industry, delivering the broadest range of services that can be found in one place: from integrated facilities management, to property services, to energy management and much more.' I think that the third sentence in their first paragraph says it all really. EACH NHS HOSPITAL SHOULD HAVE ITS OWN CLEANING STAFF - NOT OUTSOURCED CLEANING STAFF! MITIE HAS NO LOYALTY TO ST HELIER HOSPITAL! Rant over... for now. Pippa Maslin
  • Score: 1

5:28pm Thu 3 Jul 14

Pippa Maslin says...

At a slight tangent, today I was told that outsourced cleaners who work in NHS hospitals are "not allowed" to clean up blood. Is there anybody out there who can confirm this?
At a slight tangent, today I was told that outsourced cleaners who work in NHS hospitals are "not allowed" to clean up blood. Is there anybody out there who can confirm this? Pippa Maslin
  • Score: 0

8:54am Sun 6 Jul 14

NickTheLick says...

Hey there Pippa, I don't know about not being able to clean up the blood, but it may be because whoever's doing it has to have basic training/knowledge of blood borne infections/diseases and cross contamination and such like. I'm simply guessing that Mitie don't offer that training to their staff... Just a guess... So I may be wrong. Ah also, they (Mitie) may not actually have the approved cleaning chemicals. It may be a different (internal) cleaning company that does.
But yeah, once again, I could be completely wrong! I only say these points from my own experience of cleaning ambulances - it may be completely different for a hospital...
Hey there Pippa, I don't know about not being able to clean up the blood, but it may be because whoever's doing it has to have basic training/knowledge of blood borne infections/diseases and cross contamination and such like. I'm simply guessing that Mitie don't offer that training to their staff... Just a guess... So I may be wrong. Ah also, they (Mitie) may not actually have the approved cleaning chemicals. It may be a different (internal) cleaning company that does. But yeah, once again, I could be completely wrong! I only say these points from my own experience of cleaning ambulances - it may be completely different for a hospital... NickTheLick
  • Score: 0
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