Electric cable explodes at Sutton station - travel chaos on Southern and Thameslink rail network

This Is Local London: Smoke was seen coming from the platform at Sutton station. Picture (Twitter / heidiks1986) Smoke was seen coming from the platform at Sutton station. Picture (Twitter / heidiks1986)

No trains ran through Sutton Station this morning after an electrical cable explosion - causing severe travel disruption across the rail network in south-west London.

Southern Railway and First Capital Connect services ground to a halt after the fire was reported on platform two just after 7am.

Sutton Station reopened at 11.30am but there are still severe delays. 

UPDATE (4pm) Passengers have been warned of evening rush hour delays and Sutton station is operating on a train by train basis - click here for more details.

A train also broke down at West Sutton station after experiencing power troubles and passengers were stuck on carriages between Carshalton and Sutton for three hours.

The closure has caused severe delays to routes to and from West Croydon, Mitcham, Epsom, Wimbledon, Tooting, Streatham and Dorking.

This Is Local London:

Picture: Angelo Perna

This Is Local London:

Sutton station was closed after the evacuation

This Is Local London:

Sutton station shortly after it was evacuated. Picture: Angelo Perra

This Is Local London:

A huge queue has built at Mitcham Junction following the cancellations

Passengers have been warned to experience delays of about an hour and short-notice cancellations.

A First Capital Connect spokesman confirmed its services from Luton are being terminated in London and no trains are travelling to Sutton station.

Transport for London is accepting tickets on London buses, the Tramlink and the Underground.

Queues were reported at stations across the region as thousands seek to find alternative routes to work.

A spokesperson for Network Rail, which owns Sutton Station, said: “This morning there was what we call an electrical supply problem which created a spark or a small bang at the station.

“We have got Network Rail engineers on site assessing the situation and investigating it.

“Trains are not stopping at the station at this time.

“It is not possible to get a time when services will stop there. I’d say to check back after lunchtime.

“I can’t say if it’s going to have an effect on services – we are waiting to find out.

“I’d advise passengers to check with the train companies they are travelling with or check Network Rail’s enquiry website.”

They were unable to say whether it was linked to a triple explosion last year outside Sutton station.

This Is Local London:

Chaos at Sutton station as firefighters and police take charge


Passengers stuck on train for THREE HOURS

Passengers travelling on a Southern train to Sutton from Clapham Junction were stuck for more than two hours after it was due to arrive at Sutton at 7.38am.

The train stopped between Carshalton and Sutton at 7.30am and passengers remained there until about 10.40am, when the train was taken to Sutton and passengers were escorted off the platform.

Franck Merveaux, travelling to Sutton to get a connection to Wimbledon for work, said: "We pay a lot for our season tickets and stuff and then you get things like this.

"A couple of weeks ago it was floods, before that it was the wind.

"It will be snowing soon and there will be more delays.

"We pay so much for such an unreliable service. It's not on - I'll definitely be looking for a refund."

Naomi West, a shop assistant travelling from Balham to get to work, said "I'm annoyyed but you just have to deal with it. There's no point getting angry about things you can't control.

"But my phone's low on battery so I may not be so good natured in half an hour!"

This Is Local London: Electric cable explodes at Sutton station - travel chaos on Southern and Thameslink rail network

An aerial view of Sutton station as workmen inspect the damage at platforms 2 and 3

Have you been affected? Contact the newsdesk on 020 8722 6392 or email ooakes@london.newsquest.co.uk.

Passengers vent their frustrations on Twitter...

Comments (8)

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8:22am Tue 25 Feb 14

annon123 says...

Thanks for the really unhelpful report..............
.... so is the station open / closed.... are there any trains running.............
....... if not, do the have any update as to when they will be running............
Thanks for the really unhelpful report.............. .... so is the station open / closed.... are there any trains running............. ....... if not, do the have any update as to when they will be running............ annon123
  • Score: 9

8:28am Tue 25 Feb 14

annon123 says...

I have found out the following from Network rail and the BBC...............

Electrical supply problems at Sutton are causing disruption and the following changes will apply:
•Trains are unable to call at Sutton
•Journey times may be extended by up to 60 minutes



Alternative travel options

Southern and First Capital Connect passengers may use each others services and also London Buses, London Underground and London Tramlink via any reasonable routes.
I have found out the following from Network rail and the BBC............... Electrical supply problems at Sutton are causing disruption and the following changes will apply: •Trains are unable to call at Sutton •Journey times may be extended by up to 60 minutes Alternative travel options Southern and First Capital Connect passengers may use each others services and also London Buses, London Underground and London Tramlink via any reasonable routes. annon123
  • Score: 10

8:47am Tue 25 Feb 14

hamza1 says...

All trains cancelled at Mitcham Eastfields. The station is packed with people. Have to get to Clapham Junction so taking a bus. Hope trains are running well from there as your report is useless!
All trains cancelled at Mitcham Eastfields. The station is packed with people. Have to get to Clapham Junction so taking a bus. Hope trains are running well from there as your report is useless! hamza1
  • Score: 8

8:53am Tue 25 Feb 14

debs007 says...

I've been stuck on a train just outside Sutton station for over an hour! Can't even use the loo as the power is off so doors won't open. Very little info not impressed meanwhile the rail companies increase our fares.
I've been stuck on a train just outside Sutton station for over an hour! Can't even use the loo as the power is off so doors won't open. Very little info not impressed meanwhile the rail companies increase our fares. debs007
  • Score: 7

10:01am Tue 25 Feb 14

shawnbuck says...

I would advise London-bound commuters from Sutton to take a 151, 213 or X26 bus from outside the post office to Worcester Park, and then travel by South West Trains to Waterloo. Passengers for Victoria can change en route at Clapham Junction.
I would advise London-bound commuters from Sutton to take a 151, 213 or X26 bus from outside the post office to Worcester Park, and then travel by South West Trains to Waterloo. Passengers for Victoria can change en route at Clapham Junction. shawnbuck
  • Score: 13

10:35am Tue 25 Feb 14

suttondad says...

Not being funny but do people lack common sense, if there is a fire, will you go near it? No? So the chances of trains running are low probably zero, as for getting refunds etc, yes Southern will pay you back for it, but is it their fault? Again, no, upkeep done by Network Rail, not Southern, Southern lease from NR, a fact lost on alot of commuters who are such experts on these matters, it isn't hard to make alternative plans, get national express to Victoria if need be, £3.90 from Station, direct to Victoria, or like Shawnbuck said, Worcester Park and change at Clapham, for such expert commuters, there are such stupid questions. Yes your all annoyed but seriously have some common sense.

As for me, need to go to Cheam, easy, 470, there in about 18 minutes once I get on the bus which will undoubtedly be full of whinging commuters. Have a nice day all, thank god I'm going the opposite way.
Not being funny but do people lack common sense, if there is a fire, will you go near it? No? So the chances of trains running are low probably zero, as for getting refunds etc, yes Southern will pay you back for it, but is it their fault? Again, no, upkeep done by Network Rail, not Southern, Southern lease from NR, a fact lost on alot of commuters who are such experts on these matters, it isn't hard to make alternative plans, get national express to Victoria if need be, £3.90 from Station, direct to Victoria, or like Shawnbuck said, Worcester Park and change at Clapham, for such expert commuters, there are such stupid questions. Yes your all annoyed but seriously have some common sense. As for me, need to go to Cheam, easy, 470, there in about 18 minutes once I get on the bus which will undoubtedly be full of whinging commuters. Have a nice day all, thank god I'm going the opposite way. suttondad
  • Score: 25

11:05am Tue 25 Feb 14

MMGLondon says...

It took me 3 hours today to reach Sutton from Goodmayes, where I live. First, was FCC train broke in Ilford (just 2 stops of my journey), then trains were delayed, so I decided to go to London Bridge using Jubilee Line from Stratford. At London Bridge, trains were cancelled due: 'severe delays on this route'. Had to go back to underground and used Northern Line to Bahlam, where they informed me that Sutton had 'signalling problems'. So, I had to go to Morden and wait for a bus. All of them were fully packed. I left home at 6:40 planing to reach Sutton at 8 am. I reached it at 9:45... It took me 3 hours to get to work. In that time I could go to Brighton AND come back...
It took me 3 hours today to reach Sutton from Goodmayes, where I live. First, was FCC train broke in Ilford (just 2 stops of my journey), then trains were delayed, so I decided to go to London Bridge using Jubilee Line from Stratford. At London Bridge, trains were cancelled due: 'severe delays on this route'. Had to go back to underground and used Northern Line to Bahlam, where they informed me that Sutton had 'signalling problems'. So, I had to go to Morden and wait for a bus. All of them were fully packed. I left home at 6:40 planing to reach Sutton at 8 am. I reached it at 9:45... It took me 3 hours to get to work. In that time I could go to Brighton AND come back... MMGLondon
  • Score: 1

10:45pm Tue 25 Feb 14

Andrew-R says...

My colleague was directed at Mitcham Eastfields to get a bus for her journey, which is to Putney via Clapham Junction. Bus driver on 270 direct to Putney let her on with her rail pass but then an inspector came along and issued a £40 penalty fare. Disgraceful!
My colleague was directed at Mitcham Eastfields to get a bus for her journey, which is to Putney via Clapham Junction. Bus driver on 270 direct to Putney let her on with her rail pass but then an inspector came along and issued a £40 penalty fare. Disgraceful! Andrew-R
  • Score: 0

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