Tottenham Hotspur has denied monitoring a ticket co-ordinator’s Twitter feed in order to stop people selling spare tickets via social media.
This morning rumours spread that the club had moved to clamp down on @HotspurTickets and force people to use the controversial StubHub ticketing platform.
Supporters have previously accused the club of exploiting fans through the StubHub partnership, where some tickets have been sold for hundreds of pounds above their face value.
Spurs fan James Watts sold his ticket to another fan via @HotspurTicket and gave him his membership card to enter the stadium.
However the person who bought the ticket was turned away at the turnstiles and went to the ticket office to complain that he could not enter the stadium.
Mr Watt later claimed the club had blocked his membership card after it had noticed him selling his ticket on Twitter.
The club denies this and said this was an isolated incident.
A Spurs spokesman said: “A stadium access card user visited the ticket office to report difficulties gaining entry into the stadium, at which point it was ascertained he was not the owner of the ticket.
“Entry to the stadium was still facilitated, however we subsequently retained the card for security purposes and we will now make contact with the registered One Hotspur member to clarify the issue and return it.”
Tottenham did not reveal the reason the card user was turned away at the turnstile.
According to the club’s ticketing terms and conditions, tickets are non-transferable outside of official partners and memberships and season tickets remain the property of Tottenham Hotspur at all times.
This means the north London club is within its rights to stop people selling or exchanging tickets online.