Mum in Thamesmead flats left without water for 30 hours says problem 'would not happen in Chelsea'

This Is Local London: Thamesmead mum hits out at housing association for not fixing water supply; pictured Rebecca Howitt, left, and Vicky Pownall Thamesmead mum hits out at housing association for not fixing water supply; pictured Rebecca Howitt, left, and Vicky Pownall

A THAMESMEAD mum in a block of flats which was left without water for more than 30 hours says the problem ‘would not happen in Chelsea’.

Families in around 40 flats in Paddlesteamer House, Pettacre Close, woke up to no water on the day before so-called Blue Monday (January 6) when workers return to jobs after the festive break.

Resident Rebecca Howitt, 41, hit out at housing association Hyde Housing for failing to respond quickly after she reported the problem on January 5 at 9.30am.

The mother-of-one says five-litre bottles of water were finally delivered nearly 17 hours later at 2am with the water eventually switched on at 4pm the following day.

This Is Local London: Thamesmead mum hits out at housing association for not fixing water supply; pictured Rebecca Howitt, left, and Vicky Pownall

Speaking before the problem was fixed, Ms Howitt said: “It is absolutely outrageous.

“There are young children, families, people who need to go to work.

“Obviously it is becoming a health hazard.

“I think it is disgusting how they are treating people.

“You can’t even flush the loo.

“Here we are - no light at the end of the tunnel.

“It wouldn’t happen in Chelsea.

“It’s not a good start to the new year.”

She says she was forced to stay with friends in Bromley in order to cook following the water supply problem which was reportedly caused by an electrical fault.

Hyde Housing has apologised for the inconvenience to residents but Ms Hewitt says she feels it should not have taken complaints to councillors and the media in order to get a response.

She said: “I don’t think you should have to do that to get a response from them.

“They have a care of duty.

“It is just incompetence and shows how inefficient they are.”

A Hyde Housing Association spokeswoman said: “We apologise to our residents in Paddle Steamer House, Pettacre Close, Greenwich, for the inconvenience caused to them when their water supply went off.

“Bottled water was provided to all residents the same day. We’re sorry it took longer than anticipated to repair the problem.

“As soon as we were notified, we worked hard with our contractors to establish what was causing the problem, and to rectify it as quickly as possible.”

Comments (19)

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7:24pm Thu 9 Jan 14

Simon bald says...

Quit bleating to the papers about a small disruption to normal everyday issues. And why mention Chelsea?
Quit bleating to the papers about a small disruption to normal everyday issues. And why mention Chelsea? Simon bald

7:32pm Thu 9 Jan 14

madras says...

“It wouldn’t happen in Chelsea. - what , you mean in an area where people would have to sort the problem out themselves, possibly at their own cost, rather than running bleating to their housing association / local press

Oh hang on, I feel a compo claim coming on!
“It wouldn’t happen in Chelsea. - what , you mean in an area where people would have to sort the problem out themselves, possibly at their own cost, rather than running bleating to their housing association / local press Oh hang on, I feel a compo claim coming on! madras

7:37pm Thu 9 Jan 14

Gypo.Joe says...

Looks like she' p1ssed as she couldn't wash the dye out of her hair.

41, leave off luv !
Looks like she' p1ssed as she couldn't wash the dye out of her hair. 41, leave off luv ! Gypo.Joe

8:17pm Thu 9 Jan 14

white rabbit9 says...

Wait until the **** really hits the fan.
Wait until the **** really hits the fan. white rabbit9

10:05pm Thu 9 Jan 14

HearTheFacts says...

So why would this not happen in Chelsea?. Does Chelsea have no housing problems?. Also the comment of people going to work. Well that a bonus, away from it, toilets to flush.

Yes I live in Thamesmead, a few years ago we in the tower blocks use to suffer with no water. This was caused by the booster pumps packing up. We then had to go to a stand pipe, or buy our own water.

If Chelsea is so great live there!.
So why would this not happen in Chelsea?. Does Chelsea have no housing problems?. Also the comment of people going to work. Well that a bonus, away from it, toilets to flush. Yes I live in Thamesmead, a few years ago we in the tower blocks use to suffer with no water. This was caused by the booster pumps packing up. We then had to go to a stand pipe, or buy our own water. If Chelsea is so great live there!. HearTheFacts

10:53am Fri 10 Jan 14

concerned.erith says...

Did NS get spell the names right? looks more like Vicky Pollard
yer but no but yer
Did NS get spell the names right? looks more like Vicky Pollard yer but no but yer concerned.erith

10:53am Fri 10 Jan 14

the wall says...

Give Compo & Compo Solicitors a ring on 0800 COMPO.

Obviously it is becoming a health hazard - Why is it?

It wouldn’t happen in Chelsea. What? This woman must have some form of mental retardation.

She says she was forced to stay with friends in Bromley in order to cook - Really, how about cooking something that didn't need water.

768 Million people in the world don't have access to safe water, and you two are without it with 30 hours. Oh dear the hardship you must have gone through, living miles from any shops that sell water.........Oh hang on no that's not right is it?


These two need to get a grip, you don't know how lucky you really are. Have a read of this site.
http://www.wateraid.
org/uk
Give Compo & Compo Solicitors a ring on 0800 COMPO. Obviously it is becoming a health hazard - Why is it? It wouldn’t happen in Chelsea. What? This woman must have some form of mental retardation. She says she was forced to stay with friends in Bromley in order to cook - Really, how about cooking something that didn't need water. 768 Million people in the world don't have access to safe water, and you two are without it with 30 hours. Oh dear the hardship you must have gone through, living miles from any shops that sell water.........Oh hang on no that's not right is it? These two need to get a grip, you don't know how lucky you really are. Have a read of this site. http://www.wateraid. org/uk the wall

11:05am Fri 10 Jan 14

molsey says...

Gypo.Joe wrote:
Looks like she' p1ssed as she couldn't wash the dye out of her hair.

41, leave off luv !
Leave off luv, yeh, she left off like 10.
[quote][p][bold]Gypo.Joe[/bold] wrote: Looks like she' p1ssed as she couldn't wash the dye out of her hair. 41, leave off luv ![/p][/quote]Leave off luv, yeh, she left off like 10. molsey

11:26am Fri 10 Jan 14

Hk says...

Oh for godsake. What is wrong with these people. Dont Thamesmead residents (and I know I live there) have enough of a bad name without all these people constantly running to the media! It was 30 hours - it wasnt even 2 days. There have been people so much worse off since the storms etc and they just get on with things.

No, its not nice not being able to flush the toilet, no, its not nice not being able to have a drink of water/tea etc but please, it wasnt the end of the world Im sure.
Oh for godsake. What is wrong with these people. Dont Thamesmead residents (and I know I live there) have enough of a bad name without all these people constantly running to the media! It was 30 hours - it wasnt even 2 days. There have been people so much worse off since the storms etc and they just get on with things. No, its not nice not being able to flush the toilet, no, its not nice not being able to have a drink of water/tea etc but please, it wasnt the end of the world Im sure. Hk

11:54am Fri 10 Jan 14

Gypo.Joe says...

The photos shows two sisters where's the third ?
The photos shows two sisters where's the third ? Gypo.Joe

1:24pm Fri 10 Jan 14

PaulErith says...

These stories are becoming more and more common. You'd think they'd realise the abuse they're likely to get for running to the paper with this. Basically, they had a problem with the water supply. This can happen anywhere, including Chelsea, and to anyone. So, they had to wait 17 hours for water bottles to be delivered! Here's a novel idea - How about popping down the shops yourself and buying some water bottles? That's what I and many other people would have to do. But no, you need the council to do everything for you. Disgraceful.
These stories are becoming more and more common. You'd think they'd realise the abuse they're likely to get for running to the paper with this. Basically, they had a problem with the water supply. This can happen anywhere, including Chelsea, and to anyone. So, they had to wait 17 hours for water bottles to be delivered! Here's a novel idea - How about popping down the shops yourself and buying some water bottles? That's what I and many other people would have to do. But no, you need the council to do everything for you. Disgraceful. PaulErith

2:25pm Fri 10 Jan 14

Fair77 says...

In response to my passing comment about Chelsea it was a private phone conversation I had and merely said as a joke but hey we all know how the press can portray things...... Don't believe everything you read people!
Yes there are far worse things happening in the world I totally agree and this seems like a trivia issue in comparison. All I have tried to to is help vulnerable families in my neighbourhood . As for compensation well that is last thing on my mind!
As for the personal insults it clearly says a lot about you I hope it makes you feel better about yourself oh hang on we can't see you!! To make judgement on your personal appearance .
Everyone is entitled to there option but stop with the malicious insults it really is unkind.
In response to my passing comment about Chelsea it was a private phone conversation I had and merely said as a joke but hey we all know how the press can portray things...... Don't believe everything you read people! Yes there are far worse things happening in the world I totally agree and this seems like a trivia issue in comparison. All I have tried to to is help vulnerable families in my neighbourhood . As for compensation well that is last thing on my mind! As for the personal insults it clearly says a lot about you I hope it makes you feel better about yourself oh hang on we can't see you!! To make judgement on your personal appearance . Everyone is entitled to there option but stop with the malicious insults it really is unkind. Fair77

4:08pm Fri 10 Jan 14

the wall says...

Fair77 wrote:
In response to my passing comment about Chelsea it was a private phone conversation I had and merely said as a joke but hey we all know how the press can portray things...... Don't believe everything you read people!
Yes there are far worse things happening in the world I totally agree and this seems like a trivia issue in comparison. All I have tried to to is help vulnerable families in my neighbourhood . As for compensation well that is last thing on my mind!
As for the personal insults it clearly says a lot about you I hope it makes you feel better about yourself oh hang on we can't see you!! To make judgement on your personal appearance .
Everyone is entitled to there option but stop with the malicious insults it really is unkind.
private phone conversation - With who a new reporter?

we all know how the press can portray things - Yet you still went to the paper / talked to a reporter.

and this seems like a trivia issue in comparison - There's no 'seems' about it.

All I have tried to to is help vulnerable families in my neighbourhood - What by ringing the paper. So these 'vulnerable families' are they the ones that have no legs and can't get to a shop to buy some water?

Everyone is entitled to there option - Correct, but you don't like some of the opinions, so you call them insults. You rang the paper and posed for the photos, what sis you think would happen?

Mountain out of a mole hill.
[quote][p][bold]Fair77[/bold] wrote: In response to my passing comment about Chelsea it was a private phone conversation I had and merely said as a joke but hey we all know how the press can portray things...... Don't believe everything you read people! Yes there are far worse things happening in the world I totally agree and this seems like a trivia issue in comparison. All I have tried to to is help vulnerable families in my neighbourhood . As for compensation well that is last thing on my mind! As for the personal insults it clearly says a lot about you I hope it makes you feel better about yourself oh hang on we can't see you!! To make judgement on your personal appearance . Everyone is entitled to there option but stop with the malicious insults it really is unkind.[/p][/quote]private phone conversation - With who a new reporter? we all know how the press can portray things - Yet you still went to the paper / talked to a reporter. and this seems like a trivia issue in comparison - There's no 'seems' about it. All I have tried to to is help vulnerable families in my neighbourhood - What by ringing the paper. So these 'vulnerable families' are they the ones that have no legs and can't get to a shop to buy some water? Everyone is entitled to there option - Correct, but you don't like some of the opinions, so you call them insults. You rang the paper and posed for the photos, what sis you think would happen? Mountain out of a mole hill. the wall

4:29pm Fri 10 Jan 14

Fair77 says...

PaulErith wrote:
These stories are becoming more and more common. You'd think they'd realise the abuse they're likely to get for running to the paper with this. Basically, they had a problem with the water supply. This can happen anywhere, including Chelsea, and to anyone. So, they had to wait 17 hours for water bottles to be delivered! Here's a novel idea - How about popping down the shops yourself and buying some water bottles? That's what I and many other people would have to do. But no, you need the council to do everything for you. Disgraceful.
Here's a idea how about being a single parent with two young children with out a car and no money and no family or friends , just one 5 litre of bottled water is enough to flush the toilet so are you saying you could carry at least five bottles of these well blow me down you must have plenty of hands.
Are they expected to carry it on there heads.
Absolutely anyone can fall on hard times what may be simple for one person may be difficult for others due to health issues and all sorts and yes some people do rely on there local council for help that's why these things are in place for the poorer people in society . Your attitude may be a little disgraceful.
[quote][p][bold]PaulErith[/bold] wrote: These stories are becoming more and more common. You'd think they'd realise the abuse they're likely to get for running to the paper with this. Basically, they had a problem with the water supply. This can happen anywhere, including Chelsea, and to anyone. So, they had to wait 17 hours for water bottles to be delivered! Here's a novel idea - How about popping down the shops yourself and buying some water bottles? That's what I and many other people would have to do. But no, you need the council to do everything for you. Disgraceful.[/p][/quote]Here's a idea how about being a single parent with two young children with out a car and no money and no family or friends , just one 5 litre of bottled water is enough to flush the toilet so are you saying you could carry at least five bottles of these well blow me down you must have plenty of hands. Are they expected to carry it on there heads. Absolutely anyone can fall on hard times what may be simple for one person may be difficult for others due to health issues and all sorts and yes some people do rely on there local council for help that's why these things are in place for the poorer people in society . Your attitude may be a little disgraceful. Fair77

4:46pm Fri 10 Jan 14

Fair77 says...

the wall wrote:
Fair77 wrote:
In response to my passing comment about Chelsea it was a private phone conversation I had and merely said as a joke but hey we all know how the press can portray things...... Don't believe everything you read people!
Yes there are far worse things happening in the world I totally agree and this seems like a trivia issue in comparison. All I have tried to to is help vulnerable families in my neighbourhood . As for compensation well that is last thing on my mind!
As for the personal insults it clearly says a lot about you I hope it makes you feel better about yourself oh hang on we can't see you!! To make judgement on your personal appearance .
Everyone is entitled to there option but stop with the malicious insults it really is unkind.
private phone conversation - With who a new reporter?

we all know how the press can portray things - Yet you still went to the paper / talked to a reporter.

and this seems like a trivia issue in comparison - There's no 'seems' about it.

All I have tried to to is help vulnerable families in my neighbourhood - What by ringing the paper. So these 'vulnerable families' are they the ones that have no legs and can't get to a shop to buy some water?

Everyone is entitled to there option - Correct, but you don't like some of the opinions, so you call them insults. You rang the paper and posed for the photos, what sis you think would happen?

Mountain out of a mole hill.
Yes it's called making a stand and being heard and there is a difference between opinions and personal insults!! Try reading them again?
Mountain out of a mole hill well blow me down for being human and making any mistakes!
[quote][p][bold]the wall[/bold] wrote: [quote][p][bold]Fair77[/bold] wrote: In response to my passing comment about Chelsea it was a private phone conversation I had and merely said as a joke but hey we all know how the press can portray things...... Don't believe everything you read people! Yes there are far worse things happening in the world I totally agree and this seems like a trivia issue in comparison. All I have tried to to is help vulnerable families in my neighbourhood . As for compensation well that is last thing on my mind! As for the personal insults it clearly says a lot about you I hope it makes you feel better about yourself oh hang on we can't see you!! To make judgement on your personal appearance . Everyone is entitled to there option but stop with the malicious insults it really is unkind.[/p][/quote]private phone conversation - With who a new reporter? we all know how the press can portray things - Yet you still went to the paper / talked to a reporter. and this seems like a trivia issue in comparison - There's no 'seems' about it. All I have tried to to is help vulnerable families in my neighbourhood - What by ringing the paper. So these 'vulnerable families' are they the ones that have no legs and can't get to a shop to buy some water? Everyone is entitled to there option - Correct, but you don't like some of the opinions, so you call them insults. You rang the paper and posed for the photos, what sis you think would happen? Mountain out of a mole hill.[/p][/quote]Yes it's called making a stand and being heard and there is a difference between opinions and personal insults!! Try reading them again? Mountain out of a mole hill well blow me down for being human and making any mistakes! Fair77

6:15pm Fri 10 Jan 14

Bexleyheath Resident says...

Fair77 wrote:
PaulErith wrote:
These stories are becoming more and more common. You'd think they'd realise the abuse they're likely to get for running to the paper with this. Basically, they had a problem with the water supply. This can happen anywhere, including Chelsea, and to anyone. So, they had to wait 17 hours for water bottles to be delivered! Here's a novel idea - How about popping down the shops yourself and buying some water bottles? That's what I and many other people would have to do. But no, you need the council to do everything for you. Disgraceful.
Here's a idea how about being a single parent with two young children with out a car and no money and no family or friends , just one 5 litre of bottled water is enough to flush the toilet so are you saying you could carry at least five bottles of these well blow me down you must have plenty of hands.
Are they expected to carry it on there heads.
Absolutely anyone can fall on hard times what may be simple for one person may be difficult for others due to health issues and all sorts and yes some people do rely on there local council for help that's why these things are in place for the poorer people in society . Your attitude may be a little disgraceful.
People that use the word single parent when they want to have a moan and play the I'm so needy card. There's no such thing as a single parent. It took 2 of you to make a child. There are very few cases of single parents. One I can think of is if a parent dies, which is a very sad case. Otherwise it's 2 parents living separately. And if they are so useless that you view yourself as a single parent, then they were probably useless when you met them but you still decided to have children with them so do not complain now. So fed up of hearing the term 'single parent'. Rant over.....
[quote][p][bold]Fair77[/bold] wrote: [quote][p][bold]PaulErith[/bold] wrote: These stories are becoming more and more common. You'd think they'd realise the abuse they're likely to get for running to the paper with this. Basically, they had a problem with the water supply. This can happen anywhere, including Chelsea, and to anyone. So, they had to wait 17 hours for water bottles to be delivered! Here's a novel idea - How about popping down the shops yourself and buying some water bottles? That's what I and many other people would have to do. But no, you need the council to do everything for you. Disgraceful.[/p][/quote]Here's a idea how about being a single parent with two young children with out a car and no money and no family or friends , just one 5 litre of bottled water is enough to flush the toilet so are you saying you could carry at least five bottles of these well blow me down you must have plenty of hands. Are they expected to carry it on there heads. Absolutely anyone can fall on hard times what may be simple for one person may be difficult for others due to health issues and all sorts and yes some people do rely on there local council for help that's why these things are in place for the poorer people in society . Your attitude may be a little disgraceful.[/p][/quote]People that use the word single parent when they want to have a moan and play the I'm so needy card. There's no such thing as a single parent. It took 2 of you to make a child. There are very few cases of single parents. One I can think of is if a parent dies, which is a very sad case. Otherwise it's 2 parents living separately. And if they are so useless that you view yourself as a single parent, then they were probably useless when you met them but you still decided to have children with them so do not complain now. So fed up of hearing the term 'single parent'. Rant over..... Bexleyheath Resident

5:04pm Sat 11 Jan 14

Bells159 says...

I'm pretty sure anyone left without water for 30hours will be just as annoyed and complain. Stories are stories and news is news, everyone reads the paper so what!! if people didn't report stuff to reporters you'd have nothing to read. Yes you can go and by water from the shop I think what people are not getting is that they shouldn't have to do that and simply the issue should of been sorted sooner. Pretty sure everyone of you have complained about something in your lives not being done quick enough. I also don't think people understand sarcasm and jokes by the comment of Chelsea. As for personal comments clearly you didn't read the comment about not posting anything abusive or malicious. Get a life.
I'm pretty sure anyone left without water for 30hours will be just as annoyed and complain. Stories are stories and news is news, everyone reads the paper so what!! if people didn't report stuff to reporters you'd have nothing to read. Yes you can go and by water from the shop I think what people are not getting is that they shouldn't have to do that and simply the issue should of been sorted sooner. Pretty sure everyone of you have complained about something in your lives not being done quick enough. I also don't think people understand sarcasm and jokes by the comment of Chelsea. As for personal comments clearly you didn't read the comment about not posting anything abusive or malicious. Get a life. Bells159

8:31am Mon 13 Jan 14

tellmethisdoesn'twork says...

I've got water!
I've got water! tellmethisdoesn'twork

9:34am Mon 13 Jan 14

Simon bald says...

In chelse they bathe in perrier
In chelse they bathe in perrier Simon bald

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