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Positive ratings for Epsom Hospital on NHS 'Tripadvisor'-style website
More than half the patients who have reviewed Epsom Hospital on an NHS ‘Tripadvisor’ style website have awarded it the highest rating.
The Care Connect website was set up in August to allow patients to review the care and service provided at their hospital, comment and score it out of five stars.
To date, the average rating for Epsom Hospital is four stars. Of the 29 reviews, 17 were 5-star, while only two were 1- star. One review did not contain a rating.
Top marks reviewer Emma Gillett said: "Very professional staff, worked hard in a very busy department. Staff stretched at times and dealt well at these times.
"A very big thank you to the delivery midwife and the community midwife."
One of the 1-star ratings raised concerns about a "lack of hydration, feeding and basic hygiene". Members of staff have responded to comments raising issues.
Click here to view Epsom Hospital's reviews on the Care Connect website.
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