Positive ratings for Epsom Hospital on NHS 'Tripadvisor'-style website

This Is Local London: Epsom Hospital has an average four-star rating on the Care Connect website Epsom Hospital has an average four-star rating on the Care Connect website

More than half the patients who have reviewed Epsom Hospital on an NHS ‘Tripadvisor’ style website have awarded it the highest rating.

The Care Connect website was set up in August to allow patients to review the care and service provided at their hospital, comment and score it out of five stars.

To date, the average rating for Epsom Hospital is four stars.  Of the 29 reviews, 17 were 5-star, while only two were 1- star. One review did not contain a rating.

Top marks reviewer Emma Gillett said: "Very professional staff, worked hard in a very busy department.  Staff stretched at times and dealt well at these times.

"A very big thank you to the delivery midwife and the community midwife."

One of the 1-star ratings raised concerns about a "lack of hydration, feeding and basic hygiene".  Members of staff have responded to comments raising issues.

Click here to view Epsom Hospital's reviews on the Care Connect website.

 

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Comments (1)

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4:25pm Wed 4 Dec 13

Hove Ex-Pat says...

So many more people would like the opportunity to review our local hospital, but as I have posted before, they get conveyed, dragged or sent to places very far afield instead. They would love the chance to be treated locally instead.
So many more people would like the opportunity to review our local hospital, but as I have posted before, they get conveyed, dragged or sent to places very far afield instead. They would love the chance to be treated locally instead. Hove Ex-Pat

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