Woman at dying mum's bedside let off parking ticket after Surrey Comet request (From This Is Local London)
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Woman at dying mum's bedside let off parking ticket after Surrey Comet request
6:00am Friday 20th September 2013 in News
A woman who was told she could park for free after her elderly mother went into intensive care at Kingston Hospital, was slapped with two parking tickets.
Loraine Sawford, a care support worker, was finally let off the second of the two £100 tickets after the Surrey Comet contacted Kingston Hospital.
She had taken two months off from work from mid June to be by her mother’s bedside before she worsened.
Miss Sawford, 52, who travelled from her home in Warren Drive North in Tolworth everyday and paid for £120 worth of parking over two months, was left aggrieved when she was given two parking tickets.
Miss Sawford said: “It was a nightmare what I had to go through. She went into intensive care – I didn’t even think about my parking ticket. I can’t believe that they can be so heartless in my sad time.
“I just felt upset that they could not be sympathetic towards me. They let me off one and not the other.
All I was thinking about was being with my mum and hoping she would pull through.”
After contacting parking services about the two parking tickets, one of the £100 tickets was written off following a letter from a consultant.
But she was still ordered to pay the second £100 fine – and a £20 late fee.
But after the Surrey Comet contacted the hospital, a spokeswoman for Kingston Hospital NHS Foundation Trust, said: “We have looked into this case and although Ms Sawford’s first parking ticket was cancelled, this was not the case with the second ticket.
“The second ticket has now been cancelled and we would like to apologise to Ms Sawford for any distress this has caused.
“We do all we can to ensure that relatives of patients who are dying do not have to worry about parking and can assure people that in the great majority of cases parking is not an issue.”
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