Woman gets parking ticket from Harrow Borough Council for dropping off terminally ill husband at opticians in town centre

This Is Local London: Peter and Beryl Cursons Peter and Beryl Cursons

The wife of a man with terminal cancer who was given a parking ticket as she helped him into a shop says she is 'disgusted' by her treatment.

Beryl Cursons, 74, of Manor Way, North Harrow received the ticket while dropping off her husband Peter, who has bone cancer and a shattered spine, at an opticians in Harrow town centre.

On appealing the ticket the Parking and Traffic Appeals Service recommended Harrow Borough Council cancel the fine due to Mr Cursons circumstances. Despite this the council refused to cancel the ticket.

However when the Harrow Times contacted the council it decided to withdraw the fine.

Before the council’s change of heart Mrs Cursons said: “When I found out they were not going to cancel it I was just disgusted.

“I was horrified and it just feels like they haven’t listened to me and our circumstances and they just don’t care about what we are going through.

“There is no way Peter would be able to walk from a car park and it was the only way he could get to the shop. It just isn’t fair and just seems heartless.”

Mrs Cursons has been looking after her husband Peter, 78, for two years since he was diagnosed with spinal cancer and is his full time carer.

Councillor James Bond, who has been helping Mrs Cursons said: “This is not a case of trying to excuse an unfortunate motorist from a parking contravention.

“There were mitigating circumstances which the independent adjudicator has also recognised.

“I am glad that common sense and common decency has prevailed over this frankly offensive parking ticket.”

In a statement today the council’s head of services for collections Fern Silverio said: “The council has withdrawn this penalty charge notice, and we would like to apologise to Mrs Cursons and her family for any distress this issue may have caused.”

Comments (27)

Please log in to enable comment sorting

11:06am Wed 4 Sep 13

abarnetboy says...

The council would have rejected an informal challenge (if made in response to the PCN) and the formal challenge made in response to the Notice to Owner. The council would then have spent 2 or 3 hours preparing its evidence for the hearing at PATAS and wasted £40 of council tax on it. PATAS is free for the motorist. More of you should try it.

Luckily sense was seen by the independent parking Adjudicator who said the following:

"Although I have not allowed this appeal I find that the circumstances of this case make compelling reasons why the notice to owner should be cancelled and I recommend that the local authority cancel the notice to owner."

Then against "Authority Response" it says "Recommendation rejected" oops!

It looks like the interest shown by the local paper has forced a rethink and that this cancellation looks like it has had to be dragged out of the council by bad publicity.

Barnet council's parking regime was labelled "venal and rapacious" by a resident to the Transport Select Committee but they look like saints compared to Harrow (based on this case anyway!)
The council would have rejected an informal challenge (if made in response to the PCN) and the formal challenge made in response to the Notice to Owner. The council would then have spent 2 or 3 hours preparing its evidence for the hearing at PATAS and wasted £40 of council tax on it. PATAS is free for the motorist. More of you should try it. Luckily sense was seen by the independent parking Adjudicator who said the following: "Although I have not allowed this appeal I find that the circumstances of this case make compelling reasons why the notice to owner should be cancelled and I recommend that the local authority cancel the notice to owner." Then against "Authority Response" it says "Recommendation rejected" oops! It looks like the interest shown by the local paper has forced a rethink and that this cancellation looks like it has had to be dragged out of the council by bad publicity. Barnet council's parking regime was labelled "venal and rapacious" by a resident to the Transport Select Committee but they look like saints compared to Harrow (based on this case anyway!) abarnetboy
  • Score: 3

8:22am Thu 5 Sep 13

jackdaw says...

It makes you wonder if when you apply for a job in the Council's Parking Enforcement department whether common sense and compassion are listed as requirements for the job.

Even after the Appeals Officer suggested that compassion could be shown they were prepapared to pursue the case to the bitter end!

However, perhaps Fern Silverio and his underlings excuse is we were only obeying orders and are incapable of independent thought.

It is only through publicity in the Harrow Times and the intervention of the aptly named James Bond that the Council altered the decision. This deserves a well done to the Harrow Times and also to James Bond, Mrs Cursons' knight in shining armour,
It makes you wonder if when you apply for a job in the Council's Parking Enforcement department whether common sense and compassion are listed as requirements for the job. Even after the Appeals Officer suggested that compassion could be shown they were prepapared to pursue the case to the bitter end! However, perhaps Fern Silverio and his underlings excuse is we were only obeying orders and are incapable of independent thought. It is only through publicity in the Harrow Times and the intervention of the aptly named James Bond that the Council altered the decision. This deserves a well done to the Harrow Times and also to James Bond, Mrs Cursons' knight in shining armour, jackdaw
  • Score: 3

9:27am Thu 5 Sep 13

j p hobbs says...

Well they are a load of rascals what do you expect , anything to hide the incompetence of a group of thoughtless selfish overpaid clowns .at Harrow Civic centre , cant wait for the elections to boot most of them out it seems the ones paid the most are the worst ...I would also ask this paper to warn the people of Harrow about the STEALTH CAMERA hidden near Harrow and Wealstone Station that last year issued 1700 PCNs to the poor unsuspecting people of Harrow dropping off anywhere near the front of this station that was just one of at least five cameras in that vicinity , The council ignored Bob Blackmans request for the figures and it took me several months to get it under the freedom of information act the fines are from £60 up to £110 even if you stop for a few seconds the old drop of point has been hived off to Taxis , its is mostly elderly or infirm people getting stung by this trap at my lowest estimate this steals at least £100,000 from the people of Harrow EVERY YEAR , PLEASE THIS MUST BE PUBLISHED!!!!!!! J P HOBBS I have had to stop dropping off elderly or infirm neighbours due to this .
Well they are a load of rascals what do you expect , anything to hide the incompetence of a group of thoughtless selfish overpaid clowns .at Harrow Civic centre , cant wait for the elections to boot most of them out it seems the ones paid the most are the worst ...I would also ask this paper to warn the people of Harrow about the STEALTH CAMERA hidden near Harrow and Wealstone Station that last year issued 1700 PCNs to the poor unsuspecting people of Harrow dropping off anywhere near the front of this station that was just one of at least five cameras in that vicinity , The council ignored Bob Blackmans request for the figures and it took me several months to get it under the freedom of information act the fines are from £60 up to £110 even if you stop for a few seconds the old drop of point has been hived off to Taxis , its is mostly elderly or infirm people getting stung by this trap at my lowest estimate this steals at least £100,000 from the people of Harrow EVERY YEAR , PLEASE THIS MUST BE PUBLISHED!!!!!!! J P HOBBS I have had to stop dropping off elderly or infirm neighbours due to this . j p hobbs
  • Score: 3

9:30am Thu 5 Sep 13

j p hobbs says...

HARROW SCREWS DRIVERS TIME TO SCREW HARROW .
HARROW SCREWS DRIVERS TIME TO SCREW HARROW . j p hobbs
  • Score: 2

11:31am Thu 5 Sep 13

Harrow Rani says...

Clearly Harrow needs all the additional money so that the jobsworths there can reward themselves with more money! I had no idea that you could not drop people off outside ~Harrow & Wealdstone Station. What are the elderly and infirm supposed to do? Really disgraceful and The Council should be ashamed of themselves. However, this is Harrow Council and their arrogance knows no bounds. Utterly ruthless and self serving!!! You only need to look at the top of the tree to see where the bird poo is coming from!
Clearly Harrow needs all the additional money so that the jobsworths there can reward themselves with more money! I had no idea that you could not drop people off outside ~Harrow & Wealdstone Station. What are the elderly and infirm supposed to do? Really disgraceful and The Council should be ashamed of themselves. However, this is Harrow Council and their arrogance knows no bounds. Utterly ruthless and self serving!!! You only need to look at the top of the tree to see where the bird poo is coming from! Harrow Rani
  • Score: 3

11:50am Thu 5 Sep 13

Peewit says...

there is a perfectly adequate drop of point at the rear of Harrow and Wealdstone by Platform 1 there is a manned ticket office there too. It just means driving a little further and not obstructing buses with inconsiderate parking at the front of the station
there is a perfectly adequate drop of point at the rear of Harrow and Wealdstone by Platform 1 there is a manned ticket office there too. It just means driving a little further and not obstructing buses with inconsiderate parking at the front of the station Peewit
  • Score: -1

12:46pm Thu 5 Sep 13

yasseralshibani says...

Saints look like Sorry! Seems to be the interest expressed by newspaper
. PATAS free the driver. More than you should try it. Fortunately, the feeling was seen by the arbitrator
 Independent parking which although I do not find that the circumstances of this case make compelling reasons
‫#‏يآسر_ال
شيبآني‬
www.facebook.com
Saints look like Sorry! Seems to be the interest expressed by newspaper . PATAS free the driver. More than you should try it. Fortunately, the feeling was seen by the arbitrator  Independent parking which although I do not find that the circumstances of this case make compelling reasons ‫#‏يآسر_ال شيبآني‬ www.facebook.com yasseralshibani
  • Score: 1

1:09pm Thu 5 Sep 13

MrMustard says...

Instead of issuing PCN to everyone at the front of the station the council should direct motorists by signage to the drop off place at the rear but that would affect their PCN income.
Instead of issuing PCN to everyone at the front of the station the council should direct motorists by signage to the drop off place at the rear but that would affect their PCN income. MrMustard
  • Score: 2

2:50pm Thu 5 Sep 13

j p hobbs says...

Well yes they told me about the back entrance so a few days later I took my disabled neighbours that way the speed ramps have been renewed and seem even bigger the road into the station had massive potholes , I left the couple by platform one but they wanted platform six the lift was out of order they missed the train to Euston and missed their day trip with friends .
I emailed Mr Appleby and Mr Lockwood they checked my story and yes the lifts were out for several days , their reply to me was... well the lifts are nothing to do with us not our problem , nice to have such caring people in charge with massive salaries paid by us mugs who are paying them , also that side of the station can be very dark and scary for the elderly at times .
The other point is the one small warning sign can only been seen from one of the four approach roads if this is not against all the rules and the road traffic act it certainly should be , come on my friends . you can find their emails on line lets give then stick please and put them on facebook and any other forums you know ask your friends as well . many thanks time for a change jp hobbs
Well yes they told me about the back entrance so a few days later I took my disabled neighbours that way the speed ramps have been renewed and seem even bigger the road into the station had massive potholes , I left the couple by platform one but they wanted platform six the lift was out of order they missed the train to Euston and missed their day trip with friends . I emailed Mr Appleby and Mr Lockwood they checked my story and yes the lifts were out for several days , their reply to me was... well the lifts are nothing to do with us not our problem , nice to have such caring people in charge with massive salaries paid by us mugs who are paying them , also that side of the station can be very dark and scary for the elderly at times . The other point is the one small warning sign can only been seen from one of the four approach roads if this is not against all the rules and the road traffic act it certainly should be , come on my friends . you can find their emails on line lets give then stick please and put them on facebook and any other forums you know ask your friends as well . many thanks time for a change jp hobbs j p hobbs
  • Score: 4

3:03pm Thu 5 Sep 13

j p hobbs says...

Dear peewit the buses have a pull in about a hundred metres from the station entrance and often they stick the indicator on and pull straight out causing chaos to motorist the motorist stops briefly the camera takes the picture hey presto £60 to£110 pounds then the masterminds behind the camera select just one picture from several usually the most condemning , that is the one sent to you with the offer of half price if you pay quickly as most elderly honest citizens do , so that's why I believe this is not traffic management but plain theft , if you don't believe this just stand and watch this and you will see .
I have never seen motorist block the buses and I have watched a lot before writing this .j p hobbs
Dear peewit the buses have a pull in about a hundred metres from the station entrance and often they stick the indicator on and pull straight out causing chaos to motorist the motorist stops briefly the camera takes the picture hey presto £60 to£110 pounds then the masterminds behind the camera select just one picture from several usually the most condemning , that is the one sent to you with the offer of half price if you pay quickly as most elderly honest citizens do , so that's why I believe this is not traffic management but plain theft , if you don't believe this just stand and watch this and you will see . I have never seen motorist block the buses and I have watched a lot before writing this .j p hobbs j p hobbs
  • Score: 2

3:06pm Thu 5 Sep 13

j p hobbs says...

That ticket office at the rear is often unmanned .
That ticket office at the rear is often unmanned . j p hobbs
  • Score: 2

3:13pm Thu 5 Sep 13

j p hobbs says...

Whats that old English saying about a peewit ? Look it up .
Whats that old English saying about a peewit ? Look it up . j p hobbs
  • Score: 1

12:21am Sat 7 Sep 13

rabbitz says...

Opticians do home visits, Buses have the right of way when pulling out so let them
Opticians do home visits, Buses have the right of way when pulling out so let them rabbitz
  • Score: -2

10:13am Sat 7 Sep 13

j p hobbs says...

What happened to use your mirror wait for a safe place signal and pull out without killing a motorcyclist , yes good glasses help read the highway code . not just tiny bits .
Buses do not have right to kill sorry . jp DOT AD I
What happened to use your mirror wait for a safe place signal and pull out without killing a motorcyclist , yes good glasses help read the highway code . not just tiny bits . Buses do not have right to kill sorry . jp DOT AD I j p hobbs
  • Score: 1

10:20am Sat 7 Sep 13

j p hobbs says...

What happened to check your mirror wait for a safe spot signal pull out
glasses help to read the whole highway code not little bits
No buses don't have the right to pull out and kill motor cyclists . neither does anyone else jphobbs DOT ADI
What happened to check your mirror wait for a safe spot signal pull out glasses help to read the whole highway code not little bits No buses don't have the right to pull out and kill motor cyclists . neither does anyone else jphobbs DOT ADI j p hobbs
  • Score: 2

8:44am Sun 8 Sep 13

j p hobbs says...

Well reading the local papers I see there have been several more stabbings muggings shootings and other crimes in Harrow recently but I don't recall seeing any CCTV pictures of these incidents or the perpetrators , also a while back whilst I was parked in the car park near Debenhams someone managed to carefully take the expensive electric mirror off of my car put a neat little bow on the remaining cables without any intervention from the people who are supposed to be watching yet if you infringe traffic or parking rules God help you . . WELCOME TO HARROW WHERE CRIME PAYS . GRUMPY YOU BET !!!
Well reading the local papers I see there have been several more stabbings muggings shootings and other crimes in Harrow recently but I don't recall seeing any CCTV pictures of these incidents or the perpetrators , also a while back whilst I was parked in the car park near Debenhams someone managed to carefully take the expensive electric mirror off of my car put a neat little bow on the remaining cables without any intervention from the people who are supposed to be watching yet if you infringe traffic or parking rules God help you . . WELCOME TO HARROW WHERE CRIME PAYS . GRUMPY YOU BET !!! j p hobbs
  • Score: 3

12:47pm Sun 8 Sep 13

diligaf says...

Good old harrow parking wardens strike again blood thirsty scum bags what more can we expect run by over paid managers and the weasel lockwood balancing on his fat wallet, enforce enforce enforce is all they know, they would rather write a ticket as they know that 99% of people canot be bothered to appeal, that is the sad fact and the mindless people we have to put up with at harrow council money money money money is all that the fat idiots in power can think off to help cover their expensive habits,...sniff sniff
Good old harrow parking wardens strike again blood thirsty scum bags what more can we expect run by over paid managers and the weasel lockwood balancing on his fat wallet, enforce enforce enforce is all they know, they would rather write a ticket as they know that 99% of people canot be bothered to appeal, that is the sad fact and the mindless people we have to put up with at harrow council money money money money is all that the fat idiots in power can think off to help cover their expensive habits,...sniff sniff diligaf
  • Score: 2

12:58pm Sun 8 Sep 13

MrMustard says...

Residents of Harrow - fight back. Use the short guide to the process on the left hand side of my blog to help you.

Use the pepipoo website for advice.

Find a Harrow local to become your parking ticket appeal expert.
Residents of Harrow - fight back. Use the short guide to the process on the left hand side of my blog to help you. Use the pepipoo website for advice. Find a Harrow local to become your parking ticket appeal expert. MrMustard
  • Score: 2

10:21pm Sun 8 Sep 13

j p hobbs says...

Yes!!! at last I think we have had enough.... time to get rid of these overpaid tossas at the civic centre £60 000 + ?. for sitting on their fat buts waiting for their immoral golden handshakes and fat pensions whilst doing nothing worthwhile . I do believe the British public have had enough , KICK THEM OUT .
Yes!!! at last I think we have had enough.... time to get rid of these overpaid tossas at the civic centre £60 000 + ?. for sitting on their fat buts waiting for their immoral golden handshakes and fat pensions whilst doing nothing worthwhile . I do believe the British public have had enough , KICK THEM OUT . j p hobbs
  • Score: 2

10:27pm Sun 8 Sep 13

j p hobbs says...

Please put their emails on face book and any other forums you know , then just tell as it is , get your friends to give them what they deserve .
Please put their emails on face book and any other forums you know , then just tell as it is , get your friends to give them what they deserve . j p hobbs
  • Score: 2

10:10am Tue 10 Sep 13

Harrow Rani says...

J P Hobbs. The harsh reality of living in Harrow is that apathy reigns supreme. There are but a handful of people who ever take the initiative to even write a letter of complaint let alone start a petition or create a fuss. We deserve what we have because we have allowed The Council to walk all over us. I know you are right in calling on the public to stand up and be counted, but, I am afraid to say, you are fighting a very lonely battle here.
J P Hobbs. The harsh reality of living in Harrow is that apathy reigns supreme. There are but a handful of people who ever take the initiative to even write a letter of complaint let alone start a petition or create a fuss. We deserve what we have because we have allowed The Council to walk all over us. I know you are right in calling on the public to stand up and be counted, but, I am afraid to say, you are fighting a very lonely battle here. Harrow Rani
  • Score: 3

11:48am Tue 10 Sep 13

j p hobbs says...

Hi Rani I know what you mean but my ancestors fought two world wars for this country , my father fought at some major battles he said just before he died he would not have done it if he had seen what our politicians are doing to the country now , so t believe its worthwhile me spending a few years of my life trying to right some of it . cheers RANI you obviously care others just need to be woken up , that time is coming .just talk to people when you are out . jph
Hi Rani I know what you mean but my ancestors fought two world wars for this country , my father fought at some major battles he said just before he died he would not have done it if he had seen what our politicians are doing to the country now , so t believe its worthwhile me spending a few years of my life trying to right some of it . cheers RANI you obviously care others just need to be woken up , that time is coming .just talk to people when you are out . jph j p hobbs
  • Score: 2

11:59am Tue 10 Sep 13

Harrow Rani says...

J P Hobbs - I do talk to people when I go out and my experience is that whilst they share our view point, they lack the courage to take the next step. I have heard so many excuses for why people won't get involved that I have stopped relying on support and just take my own action where needed. The irony is that one person's action can benefit so many who have never lifted a finger to change anything! I do hope you are right and that there is a swell of discontentment that will eventually result in more than a handful of people raising their concerns. I, like you, welcome that.
J P Hobbs - I do talk to people when I go out and my experience is that whilst they share our view point, they lack the courage to take the next step. I have heard so many excuses for why people won't get involved that I have stopped relying on support and just take my own action where needed. The irony is that one person's action can benefit so many who have never lifted a finger to change anything! I do hope you are right and that there is a swell of discontentment that will eventually result in more than a handful of people raising their concerns. I, like you, welcome that. Harrow Rani
  • Score: 2

9:18pm Tue 10 Sep 13

rabbitz says...

Jp hobbs grow up learn the highway code and some manners, Pathetic
Jp hobbs grow up learn the highway code and some manners, Pathetic rabbitz
  • Score: -3

6:44am Wed 11 Sep 13

j p hobbs says...

TUT TUT Touched a nerve did I rabittz oh no sorry pathetic changed you name I see .
TUT TUT Touched a nerve did I rabittz oh no sorry pathetic changed you name I see . j p hobbs
  • Score: 3

6:49am Wed 11 Sep 13

j p hobbs says...

I always let buses pull out when safe to do so . jph
I always let buses pull out when safe to do so . jph j p hobbs
  • Score: 3

8:19am Fri 13 Sep 13

j p hobbs says...

Still nothing in the Harrow times about this stealth camera , I did write to them about this last year . why is it no one will take this matter up , even our Cllrs have just let it continue without any effort on behalf of their Citizens . .
is everyone getting a cut from the 1700 fines in the last financial year .?
Still nothing in the Harrow times about this stealth camera , I did write to them about this last year . why is it no one will take this matter up , even our Cllrs have just let it continue without any effort on behalf of their Citizens . . is everyone getting a cut from the 1700 fines in the last financial year .? j p hobbs
  • Score: 2

Comments are closed on this article.

click2find

About cookies

We want you to enjoy your visit to our website. That's why we use cookies to enhance your experience. By staying on our website you agree to our use of cookies. Find out more about the cookies we use.

I agree