Sutton and Merton PCT launch new telephone service

Call 111 in a non-emergency

Call 111 in a non-emergency

First published in News by , Reporter

A new telephone service has been launched for residents to get medical help fast.

Sutton and Merton PCT has launched its 111 service which is free to call from landlines.

Residents can now call 111 to get healthcare advice when it is not a 999 emergency.

Dr Phil Jacobs, Sutton NHS 111 Clinical Lead, said: "When you call 111, you will be assessed straight away. If it is an emergency, an ambulance will be despatched immediately without the need for any further assessment."

The line will be staffed round the clock, 365 days a year.

Comments (2)

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7:09pm Mon 21 Jan 13

Michael Pantlin says...

Is this a rebranding of the existing 0845 NHS Direct telephone number? What next an "LFB Lite" three digit phone number?
Is this a rebranding of the existing 0845 NHS Direct telephone number? What next an "LFB Lite" three digit phone number? Michael Pantlin
  • Score: 0

11:07am Wed 23 Jan 13

AlexTB says...

Michael. I think that is a good idea to have an easy to remember free phone line.

We already have a non-emergency number for Police (101) which costs 15p from landlines and mobiles for the duration of the call.

I don't get what your problem is.
Michael. I think that is a good idea to have an easy to remember free phone line. We already have a non-emergency number for Police (101) which costs 15p from landlines and mobiles for the duration of the call. I don't get what your problem is. AlexTB
  • Score: 0

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